Terms & Conditions

Rules and regulations for using Smart Outsource Australia’s website

Last Updated: September 03, 2025

1. Introduction

Welcome to Smart Outsource Australia (“Company”, “We”, “Us”, or “Our”). These Terms and Conditions (“Terms”) govern your use of our website https://smartoutsource.com.au (“Website”), services, and any related communications.

By accessing or using our Website and Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you must not use our Website or Services.

2. Definitions
  • Client / You: The individual, business, or organization accessing or using our Services.
  • Services: Offshore staffing, consulting, administrative support, IT services, marketing support, sales assistance, and related business outsourcing solutions provided by Smart Outsource Australia.
  • Agreement: Refers to these Terms and Conditions, including our Privacy Policy.
  • Website: Refers to the Smart Outsource website, accessible at https://smartoutsource.com.au.
3. Eligibility

To use our Services, you must be at least 18 years of age and have the legal authority to enter into agreements on behalf of your organization.

By using our Services, you represent that you meet these eligibility requirements.

4. Use of Services

You agree to use our Services only for lawful purposes and in accordance with these Terms.

You must not misuse, copy, resell, or distribute our Services without prior written consent.

We reserve the right to suspend or terminate Services if we suspect misuse, fraud, or breach of these Terms.

5. Accounts

When you create an account with us, you must provide accurate and complete information.

You are responsible for maintaining the confidentiality of your account login details and for all activities under your account.

Notify us immediately of any unauthorized use of your account.

6. Payment Terms
  • All Services are billed according to agreed rates outlined in your service agreement or proposal.
  • Payments must be made on time and in the currency specified in the invoice.
  • Late payments may result in suspension of Services until payment is received.
  • All fees are non-refundable unless otherwise stated in writing.
7. Intellectual Property

All content on our website (logos, branding, copy, graphics, etc.) is the property of Smart Outsource Australia and is protected by copyright and intellectual property laws.

You may not reproduce, modify, distribute, or use our content without written permission.

8. Confidentiality

Both parties agree to maintain the confidentiality of all non-public information exchanged during business.

Smart Outsource will ensure that its offshore staff and service providers adhere to strict confidentiality and data protection standards.

9. Data Protection & Privacy

We collect and process personal data in accordance with our Privacy Policy.

By using our Services, you consent to the collection and use of your information as outlined in the Privacy Policy.

10. Limitation of Liability

Smart Outsource Australia provides Services “as is” and “as available.”

To the maximum extent permitted by law, we disclaim all warranties, express or implied.

We are not liable for any indirect, incidental, or consequential damages arising from your use of our Services, including but not limited to lost profits, data, or business opportunities.

11. Indemnification

You agree to indemnify and hold harmless Smart Outsource Australia, its directors, employees, and affiliates from any claims, damages, liabilities, costs, or expenses arising from:

  • Your use of our Services.
  • Your violation of these Terms.
  • Your violation of any third-party rights.
12. Termination

We may terminate or suspend your access to our Services at any time, without prior notice, if you breach these Terms.

Upon termination, your right to use our Services will immediately cease.

13. Third-Party Links

Our website may contain links to third-party websites or services not controlled by Smart Outsource.

We are not responsible for the content, policies, or practices of third-party websites.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

15. Changes to Terms

We may update these Terms from time to time.

Any changes will be effective when posted on this page with an updated “Last Updated” date.

Continued use of our Services after changes indicates acceptance of the revised Terms.

16. Contact Us
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