Telemarketing & Sales Support for Australian SMEs

NSW-managed outbound with AEST coverage: compliant prospecting, appointment setting, pipeline admin, and reporting. Delivery teams in the Philippines & Bangladesh.

Build a reliable outbound engine — without hiring a big local team.

We set up SDR/BDR pods that research, call, qualify, and book meetings while maintaining clean CRM data and weekly reporting. Scripts align to your brand and market.

  • Reduce cost per meeting by 50–70% vs. in-house.
  • 7–10 day time-to-stand-up for your first callers.
  • Compliant outbound with opt-out & Do Not Call processes.
  • AU-based client manager; AEST coverage with follow-the-sun options.
  • Call recording, QA scorecards, MFA & least-privilege access.
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Outbound telemarketing and sales support

What we do (day-to-day scope)

List Building & Research

Ideal customer profiles, company & contact discovery, enrichment, and basic intent signals.

LinkedIn, Apollo, ZoomInfo, web
Outbound Calls

Discovery scripts, qualification, objection handling, opt-out capture, and clean notes.

Aircall, RingCentral, 3CX, Twilio
Appointment Setting

Book discovery calls & demos, send invites, confirm attendance, and follow-up no-shows.

Calendly, Outlook, Teams/Zoom
Email & Sequences

Template & sequence setup, warming rules, reply handling, and nurture steps.

HubSpot, Outreach, Lemlist
CRM Hygiene

Pipeline admin, stage updates, dispositions, tasks, and weekly activity/meeting reports.

HubSpot, Salesforce, Pipedrive
QA & Reporting

Recorded calls, scorecards, coaching, SLA dashboards for dials, connects, meetings & pipeline.

Sheets/Excel, Data Studio, CRM reports

We work in your stack

Telephony, sequencing and CRM tools you already use.

Aircall
RingCentral
3CX
HubSpot
Pipedrive
Outreach

Outcomes our clients see

More qualified meetings

SDR discipline and clean CRM data improve show rates and pipeline quality.

Predictable activity & reporting

Weekly dashboards across dials, connects, meetings, opportunities and revenue.

Compliant outreach

Respect opt-outs, manage suppression lists, and align with privacy expectations.

Transparent pricing & common roles

Full-time dedicated staff. No lock-ins. AU public holidays observed; optional extended hours.

Sales Development Rep (SDR)
  • Prospecting & qualification
  • Outbound calls & sequences
  • Meeting booking & follow-ups
Book a call for pricing
Telemarketer / Appointment Setter
  • Compliant outbound calling
  • Calendar invites & reminders
  • CRM updates & dispositions
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Team Lead / QA
  • Coaching & scorecards
  • Reporting & forecasting
  • Playbooks & escalations
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Security, privacy & compliance

Recorded & reviewed

Calls recorded for QA with opt-out handling; PII masking and redaction on request.

Opt-out & suppression

Respect Do Not Call and unsubscribe requests; maintain suppression lists per campaign.

Least-privilege access

MFA, role-based permissions and audit trails across telephony, email and CRM systems.

Frequently asked questions

We follow your market’s rules for opt-out, Do Not Call, and privacy. Suppression lists are enforced, and we log consent/objections inside your CRM.

Yes. We build ICPs with you and source contacts/companies accordingly, filtering by geo, size, industry codes, and job titles.

Activity (dials/emails), connects, meetings booked, show rate, opps created, pipeline and revenue attribution — reported weekly.

We adapt your messaging or create starter scripts and email templates, then iterate from call recordings and tracked replies.

Week 1: access, ICP & scripts; Week 2: sequencing & first calls; Weeks 3–4: refine messaging and scale activity with QA coaching.

Ready to scale outbound without scaling payroll?

Interview pre-vetted SDRs and appointment setters this week. No lock-ins.
Book a free consultation Calculate How Much You Can Save
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