AU-managed offshore teams for solar retailers, EPCs and installers: lead intake & quotes, site survey scheduling, grid/retailer applications, STC/rebate documentation, customer service & warranty support, AP/AR and BAS-ready packs.
Inbound enquiries, roof data and pricing requests stack up, hurting conversion and install dates.
SDRs/CSRs qualify, book site assessments, prep quote packs and chase approvals to keep momentum.
Missing forms/photos, grid letters and serial numbers delay handover and rebates.
Office admins assemble complete install/compliance packs with evidence for STC/rebate claims and QA.
Dedicated pre-sales, scheduling, customer and accounting support that plugs into your ops.
Qualification, bill/roof data collection, proposal formatting, e-sign follow-ups and grid/retailer paperwork.
Book site surveys, assign crews, confirm access, collect photos/serials and close jobs with checklists.
Supplier invoices, progress claims, reconciliations, warranty ticket logs and monthly packs for review.
Full-time dedicated staff. Final rates vary by experience, stack and shift window.
AEST coverage with optional after-hours callbacks for weekend leads and emergency service tickets.
CRM, scheduling, communications and finance — on the tools your team already uses.
MFA/SSO, least-privilege groups, device compliance and permission reviews across CRM, files and finance tools.
Encrypted transit/storage, secure document transfer, optional QA session recording and redaction for PII.
NDAs, background checks, onboarding/offboarding SOPs and incident response with change logs and audit trails.