Scale your Legal & Immigration operations

AU-managed offshore teams for law firms and migration practices: client intake & KYC, document control & court bundles, case updates & CX, billing support and trust accounting reconciliations with monthly BAS-ready packs.

Save 60–70% vs in-house Better files & evidence trails Phones, email & chat covered ISO-aligned security

Where practices lose time — and how we help

Intake, KYC & document chasing

Missing IDs, forms and evidence slow matters and create rework across teams.

Structured intake & file hygiene

VAs and office admins collect requirements, validate fields and maintain tidy matter folders and checklists.

Billing & trust pressure

Unbilled WIP and delayed trust reconciliations impact cashflow and compliance.

Clean ledgers, review-ready

Bookkeepers and junior accountants assist with disbursements, bank recs and monthly packs for partner sign-off.

What we do for Legal & Immigration Services

Dedicated admin, client support and accounting back office embedded in your matter workflows.

Client Intake, KYC & Forms

Eligibility triage, ID capture, checklists and engagement documentation with organised folders and naming standards.

Document Control & Bundles

Evidence collation, pagination, exhibit lists, templates and versioning for submission-ready bundles.

Billing, Trust & Accounting Support

Disbursement logs, bank/credit card recs, AR follow-ups and BAS-pack preparation for partner review.

Common roles & indicative pricing

Full-time dedicated staff. Final rates vary by experience, stack and shift window.

Office Administrator
  • Compliance pack assembly
  • Advanced document workflows
  • Stakeholder & SLA reporting
Operations Assistant
  • Data & CRM hygiene
  • Procurement & vendor follow-ups
  • Task & project coordination
Customer Service Representative
  • Phone, email & chat
  • Bookings & matter updates
  • CRM notes & follow-ups
Virtual Assistant
  • Inbox & calendar management
  • Document control & filing
  • Meeting notes & follow-ups
Bookkeeper
  • Bank/credit card reconciliations
  • AP/AR processing
  • BAS support pack
Junior Accountant
  • Month-end journals & payroll entries
  • Draft management reports
  • BAS pack preparation

We support administrative and accounting tasks only. Your principals/solicitors retain legal advice and final approvals.

We work in your stack

Matter documents, communications and accounting — on the tools your practice already uses.

Microsoft 365
Google Workspace
RingCentral
Xero
MYOB
QuickBooks Online

Security & compliance for client and matter data

Access control

MFA/SSO, least-privilege, device compliance and permission reviews across email, files and finance systems.

Data handling

Encrypted transit/storage, secure file transfer, optional session QA and PII redaction where supported.

Process

NDAs, background checks, onboarding/offboarding SOPs and incident response with audit trails.

Build capacity for your Legal & Immigration practice

Interview pre-vetted admins, CSRs and accounting staff this week. No lock-ins.
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