AU-managed offshore teams for contract cleaning, commercial cleaning, strata and facilities management: scheduling & dispatch, quotes & work orders, site compliance, timesheets & payroll packs, invoicing & AP/AR, customer service and tender support.
Manual schedules, last-minute changes and missed visits create client complaints and SLA risk.
Operations assistants manage schedules, route updates, tech/cleaner comms and client notifications so jobs stay on track.
Inductions, SWMS, photos and checklists get buried, slowing invoices and audits.
Office admins compile job evidence, compliance docs and invoicing support so you can bill on time with fewer disputes.
Dedicated back office, customer and accounting support embedded in your FM workflows.
Bookings, route updates, contractor comms, check-ins and job close-outs logged with photos and notes.
Inductions, SWMS, MSDS links, sign-offs and evidence packs assembled for audits and invoicing.
Timesheets & award notes, invoice entry, reconciliations and review-ready BAS packs.
Full-time dedicated staff. Final rates vary by experience, stack and shift window.
Part-time pods and AEST after-hours coverage available for emergency callouts and tenders.
Scheduling, communications, documentation and accounting — on the tools your team already uses.
MFA/SSO, least-privilege, device compliance and permission reviews across comms, documents and finance tools.
Encrypted transit/storage, secure file transfer, optional QA session recording and redaction for PII.
NDAs, background checks, onboarding/offboarding SOPs and incident response with audit trails.