AU-managed offshore pods for agencies, in-house brand teams and media publishers: campaign operations, content & creative, social & community, CX & inbox management, CRM & marketing automation, ad ops, reporting & analytics, and client services.
Briefs, assets, trafficking and amends stall launches and push deadlines across channels.
A dedicated pod preps assets, checks specs, posts content, and traffics campaigns to hit dates with fewer reworks.
Comments, DMs, UGC permissions and enquiries pile up and hurt response SLAs.
Trained CSRs and VAs triage inbox/chat, moderate communities, escalate issues and capture insights for the team.
Embedded “producer + assistant” style pods that slot into your content calendar and sprint cadence.
Asset QA, placements, UTM/checklists, basic CRO checks and go-live coordination across channels.
CMS updates, landing pages, banners, thumbnails and component-based page builds following brand kits.
Inbox & chat triage, comment moderation, sentiment tagging and weekly performance snapshots.
Full-time dedicated staff. Final rates vary by experience, stack and shift window.
Campaign surge coverage and after-hours community moderation available for launches and events.
CRM & automation, CMS, collaboration and engagement — on the tools your team already uses.
MFA/SSO, least-privilege groups, device compliance and permission reviews across CRM, CMS and collaboration tools.
Encrypted transit/storage, secure file transfer, optional session QA and redaction for sensitive client data and UGC.
NDAs, background checks, onboarding/offboarding SOPs and incident response with change logs and audit trails.