Scale your Renewables & Solar Installation operations

AU-managed offshore teams for solar retailers, EPCs and installers: lead intake & quotes, site survey scheduling, grid/retailer applications, STC/rebate documentation, customer service & warranty support, AP/AR and BAS-ready packs.

Save 60–70% vs in-house Faster quotes & installs Clean compliance packs ISO-aligned security

Where solar teams lose time — and how we help

Unworked leads & quote delays

Inbound enquiries, roof data and pricing requests stack up, hurting conversion and install dates.

Structured pre-sales workflow

SDRs/CSRs qualify, book site assessments, prep quote packs and chase approvals to keep momentum.

Compliance & STC paperwork

Missing forms/photos, grid letters and serial numbers delay handover and rebates.

Review-ready install packs

Office admins assemble complete install/compliance packs with evidence for STC/rebate claims and QA.

What we do for Renewables & Solar Installation

Dedicated pre-sales, scheduling, customer and accounting support that plugs into your ops.

Lead Intake, Quotes & Approvals

Qualification, bill/roof data collection, proposal formatting, e-sign follow-ups and grid/retailer paperwork.

Survey, Install & Service Scheduling

Book site surveys, assign crews, confirm access, collect photos/serials and close jobs with checklists.

AP/AR, Claims & BAS Support

Supplier invoices, progress claims, reconciliations, warranty ticket logs and monthly packs for review.

Common roles & indicative pricing

Full-time dedicated staff. Final rates vary by experience, stack and shift window.

Operations Assistant
  • Data & CRM hygiene
  • Procurement & vendor follow-ups
  • Task & project coordination
Customer Service Representative
  • Phone, email & chat
  • Bookings & status updates
  • CRM notes & follow-ups
Bookkeeper
  • Bank/credit card reconciliations
  • AP/AR processing
  • BAS support pack
Office Administrator
  • Compliance pack assembly
  • Advanced document workflows
  • Stakeholder & SLA reporting
Sales Development Rep (SDR)
  • Prospecting & qualification
  • Outbound calls & sequences
  • Meeting booking & follow-ups
Telemarketer / Appointment Setter
  • Compliant outbound calling
  • Calendar invites & reminders
  • CRM updates & dispositions

AEST coverage with optional after-hours callbacks for weekend leads and emergency service tickets.

We work in your stack

CRM, scheduling, communications and finance — on the tools your team already uses.

HubSpot
Pipedrive
RingCentral
Trello
Xero
Spotlight Reporting

Security & compliance for customer, install and finance data

Access control

MFA/SSO, least-privilege groups, device compliance and permission reviews across CRM, files and finance tools.

Data handling

Encrypted transit/storage, secure document transfer, optional QA session recording and redaction for PII.

Process

NDAs, background checks, onboarding/offboarding SOPs and incident response with change logs and audit trails.

Build capacity for your Renewables & Solar Installation team

Interview pre-vetted ops, CSRs and bookkeepers this week. No lock-ins.
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