We work in your stack
Scheduling, records, communication and accounting — on the tools your team already uses.
AU-managed offshore teams for providers, plan managers and care organisations: client intake, scheduling & rosters, approvals & claims, documentation & compliance, and accounting support with Xero/KeyPay and Microsoft 365 workflows.
Referrals, eligibility checks, forms, consents and records handling slow teams and delay service start dates.
Admins manage enquiry triage, data entry, documentation and appointment coordination so clinicians focus on care.
Incomplete records and delayed approvals create rework and slow reimbursements.
We assemble review-ready claim packs, reconcile ledgers and maintain audit trails for compliance.
Dedicated admin, contact centre and accounting support embedded in your workflows and review cadence.
Eligibility checks, documentation, bookings, reminders and roster coordination with accurate records.
Evidence collation, data checks and pack assembly so managers can approve and submit with fewer reworks.
Bank recs, AP/AR, payroll assistance, monthly packs; clean ledgers for review and compliance.
Full-time dedicated staff. Final rates vary by experience, stack and shift window.
Part-time pods and AEST after-hours coverage available for enquiry spikes.
Scheduling, records, communication and accounting — on the tools your team already uses.
MFA, least-privilege, device compliance and permission reviews across records and communications tools.
Encrypted transit/storage, secure file transfer, optional session/screen QA for documentation accuracy.
NDAs, background checks, onboarding/offboarding SOPs and incident response with audit trails.